Terms of Service

Questions? Contact brian@redbirdservicesllc.com

By engaging with our website and services, you agree to the following Terms of Service. Please note that while this page outlines key terms of our professional relationship, a signed agreement is required to initiate any coaching services.

1) Description of Coaching

Coaching is a collaborative partnership between the Coach and Client aimed at supporting the Client in maximizing their personal and professional potential. This process fosters clarity, goal-setting, and the development of strategies to achieve personal, professional, relational, or business objectives. Coaching is distinct from counseling, therapy, and other mental health practices and is not a substitute for professional mental health care or medical treatment.

2) Coach-Client Relationship

  • Client Responsibility: The Client is solely responsible for decisions, actions, and outcomes resulting from coaching. Coaching encourages personal agency, and Clients should recognize that any actions or decisions made are their own responsibility.

  • Coaching vs. Therapy: Coaching is not therapy, nor does it treat or cure any mental or medical conditions. Clients are encouraged to seek mental health support if needed, as coaching does not replace such services.

  • Scope of Coaching: Coaching may involve various areas of a Client’s life, including work, health, relationships, and finances. Decisions on how to apply insights from coaching are entirely the Client’s responsibility.

  • Mental Health Disclaimer: Coaching does not involve diagnosis or treatment of mental disorders and is not a substitute for legal, medical, or mental health advice. Clients receiving professional mental health care are advised to inform their provider of their coaching relationship.

3) Services

Coaching sessions are available in person, via Google Meet, or by phone. Clients may choose the format that best suits their needs.

4) Fees

Specific fees for individual and couples sessions are detailed in the formal agreement. Payment options include digital payment methods and traditional payment methods like cash and check. Payment is due upon completion of each session.

5) Session Scheduling

Session times and dates are determined by mutual agreement between the Coach and Client. For online sessions, a Google Meet link will be provided 24 hours in advance, or the Coach will initiate a phone call at the scheduled time.

6) Confidentiality

All information shared during coaching sessions is treated with respect and confidentiality. While the Coach-Client relationship is not legally privileged, the Coach commits to maintaining confidentiality unless disclosure is required by law or in cases where there is an imminent risk of harm. The Client is responsible for raising any confidentiality concerns promptly.

7) Cancellation Policy

Clients are asked to provide at least 24 hours’ notice for cancellations. Missed sessions without adequate notice may incur a charge. The Coach will make a reasonable effort to reschedule missed sessions.

8) Termination of Services

Both the Client and the Coach reserve the right to end the coaching relationship with one week’s written notice. Any services rendered up to the termination date are the Client's responsibility to compensate.

9) Limitation of Liability

The Coach does not guarantee specific outcomes from coaching services. The Coach’s liability, if any, is limited to the fees paid by the Client for coaching services rendered.

10) Entire Agreement

These Terms of Service reflect the entire understanding between the Client and the Coach regarding coaching services provided. Any amendments to the agreement require written consent from both parties.

11) Severability

If any provision in this document is found to be unenforceable, the remaining terms remain valid. Where possible, unenforceable provisions will be modified to reflect enforceable terms.

12) Waiver

A delay or failure by either party to enforce any of these terms does not constitute a waiver of the right to enforce those or any other terms in the future.

Note: To begin any coaching services, a signed agreement is required. The terms on this page outline general expectations, but a formal agreement will be provided to you for review and signature prior to the first session.